I'm new to SPOT and new to Spotwalla. I have a longtime Spotwalla user helping me, but we are not able to get my SPOT data to appear on Spotwalla for a trip I took yesterday. The data appears on my SPOT account, but is not showing on Spotwalla. We have changed the Share Page twice, copied and pasted the shared page URL to my device on Spotwalla each time, no dice. We have even deleted the shared page on SPOT and also deleted my device on Spotwalla, then re-entered them each, copying the new shared page to Spotwalla each time, still no dice. I'm guessing it's something simple we're missing, but we've spent a lot of time trying to work it. Help please?
All of the locations are from 8/30. The trip you've defined doesn't include 8/30. If you update the trip to include location data from 8/30, you will see those locations on the map. If you have locations in your SPOT account prior to 8/30, then you can export them from SPOT in GPX format and import them into SpotWalla:
Jason, I'm working with Duane on this. The issue continues thusly: On some maps, it took a week or more for trips to show up on Spotwalla. In one case, the trip (now 13 days ago) still has not shown up on Spotwalla, but does show on his Findmespot.com map. We have checked his settings on both websites and all seems to be OK. Suggestions?
Ok. So it's not working now? Since 8/30 I now see locations from 9/1, 9/6 & 9/7 so something is happening. I looked at the SPOT shared page used to configure the device in SpotWalla and there are no messages on it. So if you're seeing messages after 9/7 in his SPOT account, then I'd have to say the shared page is no longer working.
The only way SpotWalla won't poll a SPOT device is if there isn't an active trip or it's not joined to active location page or it doesn't have email notifications. I suggest creating a year-long (or longer), private trip. This will ensure that the device is polled at least once every 3 hours while it's considered dormant. And once new messages are present it will be polled once every 10 minutes until it becomes dormant again.